Our support program offers a full spectrum of customer assistance services. Ideum`s customer support specialists are highly knowledgeable, experienced support personnel. In addition to our web-based support system that allows our customers to report and track issues, We operate a 8/5 local phone (954)866-3487 technical support phone line to address any of our customers` business-critical issues.
In addition, our customers enjoy a wide range of documentation supporting the usage of our products. We offer customized service packages that fit to each organization’s size, needs and budget: Premier Support.